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AI Is Replacing Customer Service… But Is It Also Replacing Customers?
“Press 1 for Sales. Press 2 for Support. Press 3 if you’re already frustrated.”We’ve all been there.You ask a simple question.An AI chatbot responds. You explain your problem.It replies with something completely unrelated. You type, “Can I speak to a human?” It responds, “I’m here to help. “At that moment, you don’t feel like a…
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Who Does AI Say You Are?
A few years ago, if someone wanted to know who you were, they would ask people who knew you.They would ask your colleagues.They would ask your friends.They would ask your employer.Your reputation was built through conversations, relationships and personal experiences.But the world has changed.Today, there is another powerful “observer” quietly forming an understanding of who…
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My Day 7 in the UK
Seven days.Just seven days in the UK, and I had already discovered that moving to a new country is a beautiful mixture of excitement, confusion, courage, and pretending you know exactly what you are doing. If you saw me walking around during my first week, you would probably think:”Wow, she is really enjoying her UK…
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The 10 Seconds That Decide If Your CV Gets Read
Sarah had years of experience. She had the qualifications. She had the skills employers were looking for.But every time she applied for jobs, the same thing happened.“Unfortunately, we have decided not to progress with your application.”She couldn’t understand it.“How can I keep getting rejected when I have the experience?” she asked.Then someone looked at the…
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HOW JOBLESS ARE YOU?
When you hear the word jobless, what comes to your mind?Someone without a salary? Someone searching endlessly for employment? Someone sitting at home waiting for an opportunity? But what if being jobless is not only about lacking a job?What if you can have a job and still be jobless? A person can have a job…
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A Bold Decision, and a Legacy That Inspires
AI & SaaS Solutions | Campaign Designer | Graphic & Web Designer | Creative & Digital Specialist | LinkedIn Optimisation | ATS CV Expert | AI Contributor | Alignerr | AI Training & Data Annotation | Digital Innovation I recently came across this photo of myself with Dr. Ben Calvert, who served as the Vice-Chancellor…
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Why Is the Education Section Often Placed Last on a CV?
Many job seekers believe that their education should be the first thing employers see on their CV. After all, qualifications represent years of hard work, dedication, and personal achievement. However, for experienced professionals, the education section is often placed towards the end of a CV because employers are usually more interested in what you can…
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Your Progress Will Make Some People Uncomfortable
Inspired by Late Jason Arday People don’t always hate you because you’ve done something wrong.Sometimes, they dislike you because your existence reminds them of what is possible.That truth is uncomfortable, but it is real. Your Progress Will Make Some People Uncomfortable We often grow up believing that if we are kind, hardworking, respectful, and focused,…
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2024 I was job hunting.2026 I am mentoring people on CV writing and job applications. This is the true meaning of KEEP SHOWING UP. I remember the days when I was searching, applying, waiting, and sometimes wondering if my efforts were making any difference. There were moments of rejection. Moments of doubt. Moments when the…
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Your Reputation Is Not Built by Winning Every Argument
Sometimes life will put you in situations where you feel misunderstood.You may know your intentions are genuine, but someone else may interpret your actions differently. You may feel the urge to explain yourself, defend your name, and prove that you are right. I recently reflected on something important: “Sometimes protecting your reputation is not about…
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