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AI Is Replacing Customer Service… But Is It Also Replacing Customers?
“Press 1 for Sales. Press 2 for Support. Press 3 if you’re already frustrated.”We’ve all been there.You ask a simple question.An AI chatbot responds. You explain your problem.It replies with something completely unrelated. You type, “Can I speak to a human?” It responds, “I’m here to help. “At that moment, you don’t feel like a…
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Who Does AI Say You Are?
A few years ago, if someone wanted to know who you were, they would ask people who knew you.They would ask your colleagues.They would ask your friends.They would ask your employer.Your reputation was built through conversations, relationships and personal experiences.But the world has changed.Today, there is another powerful “observer” quietly forming an understanding of who…
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A Bold Decision, and a Legacy That Inspires
AI & SaaS Solutions | Campaign Designer | Graphic & Web Designer | Creative & Digital Specialist | LinkedIn Optimisation | ATS CV Expert | AI Contributor | Alignerr | AI Training & Data Annotation | Digital Innovation I recently came across this photo of myself with Dr. Ben Calvert, who served as the Vice-Chancellor…
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Why Is the Education Section Often Placed Last on a CV?
Many job seekers believe that their education should be the first thing employers see on their CV. After all, qualifications represent years of hard work, dedication, and personal achievement. However, for experienced professionals, the education section is often placed towards the end of a CV because employers are usually more interested in what you can…
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Your Progress Will Make Some People Uncomfortable
Inspired by Late Jason Arday People don’t always hate you because you’ve done something wrong.Sometimes, they dislike you because your existence reminds them of what is possible.That truth is uncomfortable, but it is real. Your Progress Will Make Some People Uncomfortable We often grow up believing that if we are kind, hardworking, respectful, and focused,…
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2024 I was job hunting.2026 I am mentoring people on CV writing and job applications. This is the true meaning of KEEP SHOWING UP. I remember the days when I was searching, applying, waiting, and sometimes wondering if my efforts were making any difference. There were moments of rejection. Moments of doubt. Moments when the…
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Your Reputation Is Not Built by Winning Every Argument
Sometimes life will put you in situations where you feel misunderstood.You may know your intentions are genuine, but someone else may interpret your actions differently. You may feel the urge to explain yourself, defend your name, and prove that you are right. I recently reflected on something important: “Sometimes protecting your reputation is not about…
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I Have Done Most Jobs in the UK
I Have Done Most Jobs in the UK. This Is My Story.If you look at me today, you might see someone who speaks with confidence, mentors others, builds businesses, and shares opportunities online.But what you don’t see are the countless mornings, tears, disappointments, and sacrifices that built this version of me. I have done most…
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New Mentor at Mentro
Not every win comes with loud applause. Some arrive quietly.I officially became one of the Mentors at Mentro and this is one big step for me. To some people, it might just be another badge or another platform.To me, it’s a reminder of how quickly life can change when you refuse to quit.I still remember…
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The only thing you’ll regret in life is not doing the thing you were afraid to do
“The only thing you’ll regret in life is not doing something.”This thought came to me today.I had been thinking about mentorship for a while, but today I decided: enough thinking. It’s time to actually do it.So I took the step.I applied to become a mentor.And honestly? I didn’t know what would happen.Would they approve me?Would…
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